Welcome to Dreamee Shower Kit Shop (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website dreameeshowerkit.com and all purchases made through our platform. By accessing our site or making a purchase, you agree to these terms.

1. Website Use and Intellectual Property

1.1 License to Use

We grant you limited permission to access and make personal use of our website for purchasing bathroom safety products and shower enclosure components.

1.2 Restrictions

You may not:

  • Reproduce, duplicate, or copy any content without express written permission
  • Use our product images or descriptions on other platforms
  • Reverse engineer any of our product designs or technical solutions

1.3 Copyright

All content on this site, including product designs, images, and text, is the property of Dreamee Shower Kit Shop and protected by international copyright laws.

2. Products and Services

2.1 Product Descriptions

We strive for accuracy in describing our:

  • Shower door kits
  • Shower enclosure components (glass clips, headers, U-channels)
  • Bath safety and accessibility products
  • Tub enclosures

However, we cannot guarantee that colors or measurements will be perfectly accurate due to screen variations.

2.2 Custom Products

Custom-cut glass components are non-returnable due to their precise measurements.

2.3 Product Availability

All products are subject to availability. We may limit quantities and discontinue items without notice.

3. Orders and Payments

3.1 Order Acceptance

Your order constitutes an offer to purchase. We reserve the right to refuse any order for reasons including but not limited to:

  • Product unavailability
  • Suspected fraudulent activity
  • Errors in product information or pricing

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You represent that your payment information is accurate and that you’re authorized to use the payment method.

3.3 Pricing

All prices are in USD. International customers may see converted amounts based on current exchange rates.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

4.2 Shipping Options

We offer:

  • Standard Shipping ($12.95 via DHL/FedEx): 10-15 business days
  • Free Shipping (orders over $50 via EMS): 15-25 business days

4.3 International Orders

Customers outside the U.S. are responsible for:

  • Customs duties, taxes, or fees
  • Ensuring accurate shipping addresses
  • Potential delays from customs processing

We do not ship to certain Asian countries or remote areas.

5. Returns and Refunds

5.1 Return Policy

You may return most items within 15 days of delivery if:

  • Products are unused and in original packaging
  • All parts and documentation are included
  • You’ve obtained a Return Merchandise Authorization (RMA) number

5.2 Non-Returnable Items

For safety reasons, we cannot accept returns on:

  • Custom-cut glass components
  • Opened bath safety hardware
  • Products showing installation attempts

5.3 Refund Process

Refunds:

  • Are processed within 3-5 business days of receiving your return
  • Exclude original shipping fees (unless due to our error)
  • Are issued to your original payment method

5.4 Damaged Items

Contact us within 3 days of delivery at [email protected] with photos of damaged items for replacement or refund.

6. User Responsibilities

6.1 Accurate Information

You agree to provide:

  • Complete and accurate shipping information
  • Valid payment details
  • Truthful information in all communications

6.2 Product Use

You are responsible for:

  • Proper installation of all products
  • Following all manufacturer guidelines
  • Ensuring products meet your specific needs

6.3 Compliance with Laws

You must comply with all local regulations regarding bathroom safety standards and product installations.

7. Limitations of Liability

Dreamee Shower Kit Shop shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Errors in product descriptions
  • Delays beyond our reasonable control (e.g., customs, natural disasters)
  • Improper installation or misuse of products

Our total liability for any claim related to our products or services shall not exceed the purchase price of the items in question.

8. Governing Law

These Terms shall be governed by the laws of the State of Florida, USA, without regard to conflict of law principles.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website.

10. Contact Information

For questions about these Terms:

Dreamee Shower Kit Shop
176 Boundary Street
Jacksonville, US 32202
Email: [email protected]